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Heres how to get help:

Email:

Send us an e-mail. All e-mail inquiries are usually replied to within 2 - 10 hours, but some days it may take a little longer. All e-mails will be answered during our business hours M-F 9:00 AM to 5:00 PM Eastern Time. CustomerService@Medicals.com

Or

Call us:

Contact our customer service department M-F 10:00 AM to 5:00 PM Eastern Time by calling us at 1-808-633-8033

Or

By Mail:

You can also send us a note to: Medicals.com 65-22 80th Street Middle Village NY 11379